Posted by Overview
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organisation of 360,000 team members in more than 50 countries.
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Capgemini Technology Services India Limited, With more than 180,000 people in over 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.
The choices you make today lay the foundation for change tomorrow. Choosing Capgemini means having the opportunity to make a difference, whether for the world’s leading businesses or society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesn’t look as bright as you’d like, you have the opportunity to make change: to rewrite it.
Walk-In Drive in Capgemini!
Capgemini Walk-In Interview on 13th & 14th June 2025
Capgemini is conducting Walk-in drive on 13th June in Kolkata
Walk-in Interview on 13th June, 2025 (Friday)
Time: 09:30 AM – 12:30 PM
Location:
Capgemini Technology Services
Candor Tech Space, Tower A3, Block No Dh,
New Town, Kolkata 700156
Contact Person: Sudeshna/Jhuma
Order To Cash (O2C)
Shift: Comfortable with night shift (WFO)
Experience: 1 – 9 Years
Job Responsibilities:
Responsible for the day to day management of the clients Accounts Receivable portfolio.
Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements.
Ensure quick resolution by the Credit
Control Team of issues and escalated items.
Manage a complex AR portfolio, negotiates and implements payment solutions with clients.
Responsible for achieving cash collection and ageing targets
Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio.
Regularly assess all credit management controls and procedures for change and improvement.
Develop strategies and solutions for problematic customers.
Develop strategies and solutions to overcome credit management and credit control challenges.
Is able to develop customer complex account reconciliations.
Ensure cash collection targets are met. Confident communicator who is able to articulate complex concepts in a manner that leads to desired outcomes
Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes
Good negotiation skill
Qualifications: B.com, BBA in Any Specialization, MBA, BBM, M.com
Documents to Carry:
Updated CV
Govt. Photo ID Proof (Aadhaar/Pan Card)
Copy of this interview call letter
For more details to Walk-In, Click here!
Capgemini Kolkata Walk-In Drive on 14th June 2025
We’re on the lookout for experienced professionals to join our vibrant team!
If you have 1 to 5 years of experience in Customer Service Voice Roles, this is your chance to shine!
Note: Freshers are not eligible for this Drive. Hence, will not be considered.
Walk-In Interview on 14th June 2025
Time: 9:30 AM – 12:30 PM
Venue:
Capgemini India
Techno International New Town (TINT)
1/1,
Service Rd, DG Block (Newtown),
Action Area I, Newtown, Chakpachuria, West Bengal
Contact Persons: Soma Pramanik / Priyanka Sarkar
Open Positions:
• Associate (1–3 years experience)
• Senior Associate (3–5 years experience)
Documents to Carry:
3 Hard Copies of Updated Resume
Valid Original Govt. ID Proof (PAN / Aadhaar Card)
Job Description:
• Strong Communication & Customer Service Skills.
• 1 to 5 years of international contact centre experience.
• Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools.
• Must possess excellent written and oral communication, listening, and comprehension skills.
• Stellar customer service skills and the ability to de-escalate customer frustration.
• Superior problem-solving skills and the ability to work independently and objectively.
• Dedication to the customer experience and the ability to build and maintain strong relationships.
• Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
• Sound decision making.
• Must be able to effectively adapt to accelerating changes.
Primary Skills:
• Must be a Graduate in any Discipline.
• Possess strong knowledge & Business understanding of Customer Service role.
• Flexible to work in 24*7 shift including night shifts.
Secondary Skills:
• Should have Collaboration skill to work with the team.
• Self-Management.
For more details to Walk-In, Click here!