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HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
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We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2024 totaled $13.3 billion.
HCLTech Walk-In Interview on 25th May 2024 & 27th May to 1st June 2024
Disputes and Chargebacks & Fraud Analyst on May 25, 27, 28, 29, 30, 31 and June 1st 2024
HCLTech Walk in Dispute Analyst on May 25, 27, 28, 29, 30, 31 May 2024 and June 1st 2024
Experienced in Card Disputes and Chargebacks & Fraud Analyst
NO INTERVIEWS ON SUNDAY 26th May 2024
Walk-In Interview on 25th May 2024 & 27th May to 1st June’ 2024
Time- 11.00 AM to 3.00 PM
Venue:
H08 HITEC CITY-2, SURVEY NO. 30,34,35 & 38. PHOENIX INFOCITY PVT. LTD. MADHAPUR, HYDERABAD-500081, TELANGANA. (INDIA)
HR Contact- Nikita/Kranti
Banking Operations – Other
Experience :1 – 10 years
Roles available –
Junior, Senior
Mid Senior
Team Leaders
Assistant Managers
Managers
Key Skills:
Disputes and Chargebacks , Credit cards, ATM, Fraud, chargebacks, balance transfer, SWAPS, merge
Job Responsibilities:
Research Credit/Debit card disputes and build dispute cases to recover funds for merchants (Visa/MasterCard/Amex etc.)
Validate appropriate data from internal and third-party systems and ensure appropriate course of action is being pursued.
Ensure accurate and appropriate responses to disputes during the lifecycle of dispute.
Ensure accurate accounting and reconciliation of Suspense Accounts and Scheme GL Accounts
Monitor disputed transactions for possible fraudulent activity.
Serve clients by resolving product and service problems.
ACH and Other Transaction type and Dispute process awareness
Qualifications:
Strong computer skills required
Proficiency in MS Office
Experience in disputes or in the payments industry preferred
Excellent communication skills
Detail-oriented and results-driven
Experience in Team Management and coaching skills
Analyze information, think through difficult problems, and make critical decisions based on limited information.
Education: Any Degree
Minimum Requirements:
Any Degree should be Mandatory.
Work from Office.
Flexible to work with Rotational Shifts
Work Location will be HCL Hyderabad.
Document to be carried:
1. Resume / CV
2. Aadhar / ID Proof.