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Wipro is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises
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Wipro is a multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies. Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.
Wipro Walk-In Interview on 9th Oct 2024
Walk in Drive Interview for HR Operations ( Back office ) at WIPRO.
Walk-In Interview on October 9, 2024
Time: 11:00am- 12:30 pm
Venue:
Airoli Location Gigaplex Building 3,
Mindspace – Airoli West, 3rd Floor,
Plot no. 1.T.5, MIDC, Airoli – 400708
Work Experience:- 12- 30 Months
Process: US HR operations) -Back office Process
Role Definition- Excellent communication skills are mandatory.
Fielding all incoming help requests from clients via Chat or emails in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
Job Description:
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
Follow standard processes and procedures to resolve all client.
Resolve client queries as per the SLA’s defined in the contract.
Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience:-
Minimum 1 year of experience in HR Operations or in any HR Field is mandatory.
Category:- Back office / HRO or Data
Management
Working Conditions:- Fixed evening shift (5 days working). Saturdays and Sundays are fixed off.
Transport: One way transport will be provided.
Education Skills:- Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM.
All 6 semesters original mark-sheet hardcopy is mandatory
Work Location:- Airoli
NOTE:- Mandate to carry hardcopy of resume,your original ID Card (Aadhaar and PAN) and final (Double) vaccination certificate.