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Reliance Industries Limited is an Indian multinational conglomerate company, headquartered in Mumbai. It has diverse businesses including energy, petrochemicals, natural gas, retail, telecommunications, mass media, and textiles.
Reliance Jio Careers Opportunities for Graduate Freshers, Entry Level, Mid Level and Experienced Professionals in Various domain such as Technology, Engineering, Digital, Business Operations, Customer services and many more domain
Jio is an indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra. It operates a national LTE network with coverage across all 22 telecom circles. Jio offers 5G, 4G and 4G+ services all over India and 5G service almost All Over India.
Reliance Jio offers an Apprentice program designed to provide aspiring individuals with practical, hands-on experience and knowledge in various fields. This program, known as the Jio Apprentice Program, is a structured learning initiative that allows participants to work with a designated team at Jio. Apprentices gain valuable skills and build professional networks, contributing to India’s digital transformation
Reliance Jio Apprentice Program
Field Engineer DET ( 83692103 )
Job Responsibilities:
1. Handle customer calls and provide resolution in coordination with L2 Engineers.
2. Monitor Network and Service touch points of given work area in NOC.
3. Monitor Dashboards and Performance KPIs
4. Raising alerts within team in case of any threshold crossing alerts
5. Monitor TT alerts and addressing basic L1 issues
7. Coordinating with Circle for Fibre, Utility and other issues
8. Ensure customer problems are resolved as per the TAT and SLA.
9. Carry out MIS reporting and analysis for trouble shooting and
development of NOC operations.
Education Requirement : 0 to 2 years
Experience Requirement : Fresher
Competencies
1.Basic microprocessor and Digital communication systems
2.Radio Communication systems
3.Soft skills
4.Computer skills
5.Instrumentation
For more details to apply, Click here!
Apprentice Engineer ( 83599370 )
Job Responsibilities:
1. To ensure First level proactive and reactive maintenance.
2. Regularly prioritize faults to meet SLA.
3. To handle emergencies and if required coordinate with first level operations and investigate faults/cause related.
4. Dealing with complaints and escalations raised by end-customer Operations/CC center
5. To handle and analyze Trouble Tickets and recommend timely actions
and solutions
Education Requirement: BE (E&C)
Experience Requirement : Fresher
Skills & Competencies
1. Knowledge of Domain Mandatory
2. Ensure the usage of all processes and tools as per agreed SLA.
3. Knowledge of technical support activities.
4. To delegate/coordinate the tasks efficiently efficiently
For more details to apply, Click here!
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