Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S.,

Cognizant Entry-level Career Opportunities in 2026

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Cognizant is helping healthcare leaders make the shift—with actionable insights, more automation and efficiency, innovative products and services, and modern infrastructure which drives better outcomes at a lower cost.

Service Desk Agent

Job Description:

0+1-2 years of experience in a professional service desk environment providing technical support for end users in a structured process driven setting.
Demonstrate strong proficiency in service desk operations including ticket lifecycle management use of remote support tools and adherence to defined service level objectives.
Show effective verbal communication skills with the ability to understand user concerns clarify issues and convey solutions in a culturally sensitive manner.
Exhibit solid troubleshooting capability in common desktop operating systems standard office productivity suites collaboration platforms and basic network connectivity scenarios.
Apply structured problem solving techniques and documentation practices to ensure repeatable service quality and ease of knowledge transfer across the support function.
Intermediate English is a must
100% on site role in our offices in Guadalajara.
Availability to work rotating shifts (Monday to Friday)

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Hybrid Customer Service Representative

Join our dynamic team as a Specialist in Insurance Claims where you will leverage your expertise in MS Excel to streamline processes and enhance efficiency. With a hybrid work model and rotational shifts you will play a crucial role in supporting underwriting functions ensuring accuracy and compliance in claims processing. Your contributions will drive operational excellence and positively impact our clients and the community.

Qualifications

Possess 2-4 years of hands on experience in insurance domain operations, claims processing or related fields with consistent exposure to customer service activities in a structured delivery environment.
Demonstrate flexibility to work in a hybrid model and rotational shifts balancing office collaboration days with remote work while maintaining reliable connectivity and productivity.
Demonstrate strong customer service skills by handling inquiries grievances and complex claim situations with patience clear articulation and solution oriented communication.
Show ability to quickly learn and navigate multiple claim administration systems and customer communication tools while maintaining high accuracy in data entry and documentation.
Display strong analytical thinking by reviewing claim evidence identifying patterns and interpreting policy wording in a manner that supports fair and defensible claim outcomes.
Maintain high attention to detail and quality orientation so that every claim decision communication and record update aligns with established process controls and audit expectations.
Possess effective written and verbal communication skills in business English to interact with global customers and internal teams ensuring clarity politeness and professionalism in every interaction.

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Service Line Sales Specialist (HealthCare)

The applicant will be hired as a SLS – Healthcare within the NA Intuitive Operations and Automation practice.

Job Responsibilities

Define and improve the go-to-market plans, offerings, and value propositions.
Drive sales, Pipeline and revenue generators
Create strong relationships and collaboration with both the Delivery Leader in the Healthcare
BPS as well as the larger Healthcare sector in general such that there is consistent value and expansion of offerings and growth across the whole of the practice.
Build strong internal relationships with Cognizant’s vertical BU Heads, offshore Delivery Heads, and other core leaders.

Qualification:

Bachelor’s / Master’s degree or equivalent experience in business management / administration; or health case discipline preferred.
Global Business Services – Client-facing GBS project experience is helpful.
Technology Outsourcing – Background in technology outsourcing solutions is helpful.

The annual salary for this position is between $190,000 – $210,000 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

For more details to apply, Click here!

How to Apply:

Interested and eligible candidates can apply by clicking the job application link provided above or by visiting the official Cognizant Careers website. Review the job description, check the eligibility criteria, and submit your application with an updated resume and the required details