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Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers.
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Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.
Discover opportunities that exceed your expectations
Amdocs Careers Opportunities for Graduates 2025
Technical & Business Operations Analyst – Mexico
• You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
• You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
• You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
• You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
• You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
• You will update checklists for quality assurance and progress tracking, following standard operating procedures.
• You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
• You will ensure crystal clear communication and documentation as a point of contact.
• You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected.
• You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
• You will work on fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities.
Qualification:
Bachelor´s degree in Science/IT/Computer Science or equivalent
Unix, SQL, Excel.
Advanced English communication skills, required to interact with other international teams
NTH:
Python
Power BI basic knowledge would help in doing automation
For more details to apply, Click here!
Software Developer Graduate (OSS/ Network) – Europe
We are looking for a passionate and motivated graduate to join our Open Source Software (OSS) team. This role offers a unique opportunity to work with cutting-edge technologies, contribute to open-source projects, and gain hands-on experience in software development, collaboration, and community engagement.
Job Description:
Develop, maintain, and contribute to open-source software projects.
Collaborate with global OSS communities and internal teams to enhance software functionality.
Debug, test, and optimize code for performance and security.
Research emerging OSS technologies and provide insights on adoption.
Ensure compliance with OSS licenses and contribute to documentation.
Support internal teams in integrating open-source solutions.
Qualification:
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
Proficiency in programming languages such as Python, Java, C++, or JavaScript.
Familiarity with version control systems (e.g., Git, GitHub, GitLab).
Understanding of open-source principles, software development life cycle, and agile methodologies.
Strong problem-solving skills and ability to work in a collaborative environment.
Excellent communication and documentation skills.
For more details to apply, Click here!
JAVA Software Developer- Fresh Graduate – Philippines
Job Description:
• You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
• You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.
• You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions.
• You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals.
• You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.
• You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks.
Qualification:
Bachelor’s degree holder in any Computer Science, Engineering and IT-related field.
Open to Fresh Graduates (Year 2024/ 2025).
0-11 months relevant work (Preferred).
Working knowledge and/or experience in programming languages like JAVA, React, Unix Shell Scripting, Perl
Working knowledge and/or experience in Unix and SQL
Knowledge in Software Development Life Cycle.
Preferably with Telecommunications background and experience during his/her internship.
Willing to work on a Dayshift in both in BGC, Taguig City or Ortigas, Pasig City.
Available for Local Hiring only (Philippines).
For more details to apply, Click here!
Software Support Engineer – Digital – US
We are seeking a highly skilled Software Engineer with experience in cloud technologies, database management, and microservices architecture. This role involves designing, developing, optimizing, and supporting data pipelines, working with cloud-based data platforms, and managing large-scale production environments. You will also be responsible for on-call production support, including nights and weekends, ensuring system availability, stability, and performance.
Qualifications
Bachelor’s/master’s degree in computer science or related field.
2 to 3 years of experience in Data Engineering, Software Development, or Cloud Infrastructure.
For more details to apply, Click here!
Fiber Engineer – India
Job Requirement:
Performs all aspects of OSP engineering for fiber projects according to requirements and guidelines.
Designs/draft the fiber network with optimal route by doing feasibility analysis.
Works within customer systems to produce a cost-effective engineering design for the construction team.
Produce quality products to reduce multiple quality checks.
Timely raise the queries and concern related to the project.
Support and timely availability to deliver the client submittals to meet OTP and quality.
Plan fiber/copper cables to poles and place underground cables according to construction requirements.
Take constructive feedback from the QCs/Leads and work to improve efficiency and quality.
Flexible to work in any team/projects as per requirements.
Qualification:
1-4 year of experience in Fiber network design engineering in ASE, F2, Green Field/DFIB, F1/F3 scope of work.
Experience working tools: Aramis, AutoCad, QC Experience, Fiber Engineering Experience &Permit Experience
B.Tech in any Engineering or equivalent
For more details to apply, Click here!
Financial Analyst – US
Financial planning and analysis to ensure accurate recording and enable decision-making, measurements, budget control and ongoing monitoring.
Collecting data from all relevant partners and reflect financial data in the system and analyze financial data, perform multiple scenarios, build models and identify trends
Extract major insights and conclusions from the analysis
Provide relevant key partners with main takeaways and recommendation
Supporting the business in decision making
Qualification:
Bachelor’s degree in Economics/Accounting
2-5 years’ experience as financial analyst
Experience in budget control, analysis and models
Advanced Office skills