At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company, and for our own futures.

ATOS Careers Opportunities for Graduate Entry Level role 2026

Atos Careers Opportunities for Graduate Entry Level role, Experienced, Fresher, Trainee, in Various Domain such as Technology, Engineering, Data, Digital, Cyber Securities, AI, Finance, Operation, Management, Business Projects and many more at India, United Stats, Europe, United Kingdom, and others counties over The globe in 2026

You are looking for experience and a place to build your career, If so we have the role just for you!

1st Line Service Desk Apprentice

Atos are investing in our future by investing in yours. We have recently announced our intentions to provide services to many of our customers through UK-based delivery capability, offering long-term careers within the communities of Birmingham from where we operate and will grow our business from over the next decade.

The Role

Are you the person your friends and family turn to when their computer breaks? Do you have a passion for technology and a desire to develop a career in IT?

We are building a team to provide IT Support and Services to one of our critical public sector clients, with users across the UK. The initial team will work as 1st Line Support Desk Agent, under an Apprentice program, completing a nationally recognized qualification while fulfilling your role.

You will be the “face” (and voice) of Atos for our clients. You will be the first point of contact for users experiencing technical issues, helping to resolve them quickly and efficiently.

Job Responsibilities

As an apprentice, you will gradually take on more responsibility as your skills grow. Your day-to-day will include:

Being first Point of Contact: Answering incoming calls, emails, tickets and web chats from clients regarding IT issues.
Incident Logging: Accurately logging details of faults and requests into our Service Management tool.
Troubleshooting: Diagnosing and resolving basic technical issues such as:
Password resets and account unlock.
Software installation and Microsoft Office/365 queries.
Basic hardware faults (Laptops, Printers, Peripherals).
Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams.
Customer Service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction.
Learning: Dedicating 20% of your working hours to your apprenticeship studies, workshops, and coursework.

Job Requirement:

You do not need previous professional IT experience. We hire for potential and attitude.

Communication: Excellent verbal and written English skills. You will be explaining technical things to non-technical people.
Passion for Tech: A genuine interest in IT, computers, and how technology works.
Problem Solving: A logical mind that enjoys figuring out puzzles and fixing things.
Empathy: Patience and a desire to help people who are frustrated with technical problems.
Team Player: Willingness to ask for help and support your colleagues.

Minimum Entry Requirements:

Maths and English GCSE – Grade 4/C or above.
You must have the right to work in England and have lived here for the last 5 years.

Location: Birmingham Business Park (Onsite)

What We Offer You

Atos is committed to helping you build a long-term career. Upon successful completion of

your initial apprenticeship, our Internal First policy will enable you to express interest in further roles across our business areas including AI, Cyber Security, or Cloud Engineering.

Training: Full support to achieve your Level 3 Apprenticeship qualification.
Mentorship: Coaching, team leadership and pastoral care to support your development.
Benefits include:
Competitive apprentice salary.
25 days annual leave + bank holidays.
Private medical insurance and pension scheme.
Employee discounts (retail, cinema, travel).

For more details to apply, Click here!

SUPPORT ANALYST

1st Line Support Analyst

Job Responcibilities:

Amenable to work in the office 5x a week including holidays.
Amenable to work in a shifting schedule and in office.
Manage calls from internal staff via telephone, email, chat regarding IT issues and questions and adhere to standard KPIs
Gather and record all relevant issue details to submit for second level support when needed
Very good communication skill (Voice, email and chat)
Communicate progress in a timely manner and manage frustrated callers with calm demeanor
Provide basic assistance in MS Office applications (Word, Excel, Outlook, PowerPoint)
Provide basic assistance on Citrix session, VPN connectivity and hardware related issues
Experience with scheduling (Tidal, Maestro, Control M etc.) applications a plus.
Experience with FTP/SFTP (MoveIt, Filezilla, etc.) transfer protocols
MoveIT Admin experience is a plus
Run scheduled and requested jobs on all systems to meet Service level commitment
Modify / Administer the Enterprise Scheduling System as required
Create knowledgebase articles when new information is learned
Must be a graduate of any IT related course.

Preferably: Service Desk experience at least 1 year.

For more details to apply, Click here!

BUSINESS ANALYST

Do you enjoy helping organizations improve processes, shape digital solutions, and bridge the gap between business and IT?

As a Business Analyst within our Application Modernization Services (AMS) practice, you will work alongside clients and colleagues on digital transformation initiatives.
You help organizations gain insight into their challenges, translate business needs into clear requirements, and support teams in delivering sustainable solutions.
You operate at the intersection of business, processes, technology, and change. By combining analytical thinking, collaboration, and advisory skills, you help clients achieve their objectives.
You build long-term relationships with clients and stakeholders and support them in making informed decisions during digital transformation initiatives.
You do not need to meet every requirement listed in this profile.

If you recognize yourself in a large part of this role and are motivated to continue developing your skills, we would love to hear from you.

What Will You Do?

Analyze business processes, systems, and information needs.
Translate business requirements into clear requirements, user stories, and functional designs.
Help stakeholders clarify objectives, priorities, and expectations.
Support stakeholders in making informed decisions and driving improvement initiatives.
Assist teams in optimizing processes and implementing appropriate digital solutions.
Map processes, information flows, and dependencies using models, diagrams, and workflow descriptions.
Manage and structure requirements and product backlogs.
Support functional and technical teams in refining and clarifying requirements.
Contribute ideas for improving existing systems and processes.
Collaborate with clients and colleagues on change initiatives and digital transformation projects.
Actively contribute to knowledge sharing and continuous improvement within projects and teams.

Eligibility Criteria:

We are looking for someone who is curious, enjoys collaboration, and gets energy from connecting people, processes, and technology.

You recognize yourself in several of the following areas:

A Bachelor’s or Master’s degree in Computer Science, Information Management, Business Administration, or a related field.Approximately 2 to 5 years of experience as a Business Analyst, Information Analyst, Functional Analyst, or in a similar role.
Experience working in Agile/Scrum environments, including user stories, backlog management, and refinement sessions.
Experience with process modeling, BPM, UML, workflows, or similar methodologies.
The ability to analyze complex information and communicate it clearly to different audiences.
A collaborative mindset and experience working with stakeholders, users, and development teams.
Strong communication skills in both Dutch and English.
A structured way of working, with attention to detail while maintaining a broader perspective.

Nice to Have

The following qualifications are beneficial but not required:

Knowledge of Business Architecture or Enterprise Architecture.
Familiarity with TOGAF.Certifications such as IREB, BABOK (IIBA), BiSL, ITIL, ISQI (CABA), or BCS.
Experience with Microsoft Access, SQL, or other data sources.
Experience within the public sector, financial services, or manufacturing industries.Experience facilitating workshops, stakeholder engagement, or advisory assignments.

For more details to apply, Click here!