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Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, search engine, cloud computing, software, and hardware. It is considered one of the Big Four technology companies, alongside Amazon, Apple and Facebook.
Information Technology Residency Program (Fixed-Term Employee)
Minimum qualifications:
Associate’s degree or equivalent practical experience.
Experience troubleshooting in a Linux, OS X, or Windows networked environment – supporting desktops/laptops, phone systems, video conferencing and/or various wireless devices.
Experience in a client/customer-facing capacity/role.
Preferred qualifications:
Degree or certification in one of the following: Information Systems, Information Technology, Applied Networking, System Administration or other degree with applicable experience.
Completion of the online Google IT Support Professional Certificate program.
Relevant work experience, including experience deploying and supporting desktops/laptops, phone systems, video conferencing and various wireless devices. Ability to adjust quickly to changing priorities and make quick decisions with limited information.
Ability to work well in a team environment, with a focus on knowledge sharing and collaboration.
Effective customer service, organizational, communication and leadership skills.
Passion for new technology and commitment to learning new skills.
Responsibilities
Provide support across all channels, including chat, email, phone, video, in-person, etc.
Troubleshoot across Google’s corporate resources, applications, and various operating systems, including Linux, Mac OS, Windows, Chrome OS and Android platforms.
Support various services such as video conferencing, remote access, new internal products and mobile technology.
Collaborate and share knowledge across the team and other Googlers.
To Apply,Click here!