Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.
Account Strategist, Google Customer Solutions (English, Portuguese)
Bachelor’s degree or equivalent practical experience.
Experience in sales and/or digital marketing.
Ability to speak and write in English and Portuguese fluently and idiomatically.
Experience with Google Ads and online marketing best practices.
Ability to work in a fast-paced, constantly evolving team environment.
Ability to leverage your business judgment to strategically assess and help solve client needs.
Ability to develop and grow relationships with agency and advertiser customers.
Ability to analyze data, and create and maintaining spreadsheets and metrics, demonstrating excellent attention to detail.
Proactive and highly organized person interested in contributing to the team.
Manage a portfolio of Google Ads accounts by understanding growth drivers, identifying opportunities for growth, and managing risks.
Pitch strategies or suggestions to advertisers through a consultative approach via email or phone.
Implement creative ways to improve our customer relationships, tailor, and share performance-enhancing suggestions. Share and collaborate with Specialists and Product team members on new feature development.
Identify key client stakeholders and handle effectively objections from clients. Manage high-trusted relationships with advertisers and develop a thorough understanding of their business challenges.
Collaborate within the Sales team, aligning workflow among team members to execute on plan and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience.