Honeywell is Currently Recruit for Graduate Technical Support Trainee | 0 - 1 yrs | UAE

Honeywell is Currently Recruit for Graduate Technical Support Trainee | 0 – 1 yrs | UAE

We are currently seeking a motivated and hardworking individual to join our team as Graduate Technical Support Trainee to be based in Dubai, UAE. In this role,

Graduate Technical Support Trainee – Security Systems – UAE National

Job Description:

  • you will provide reliable technical assistance to internal and external customers.
  • You will provide professional coverage of Technical Support Helpdesk.
  • You will support focus on accuracy, timely feedback, and customer satisfaction.
  • You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues.
  • You will build internal relationships to expedite complicated cases.
  • You will develop broad understanding of customer needs.
  • You will support the knowledge-sharing mindset, methodology, and tools.
  • You will help develop Technical Support processes.
  • You will ensure proper documentation and recording of all activity and communication.
  • You will address systemic coordination issues.

· Facilitate issue identification and analysis
· Investigate and resolve technical issues
· Track requests resolution
· Provide technical training
· Build relationships with customers
· Test products & software
· Develop and share knowledge


  • Bachelor’s degree in Electrical or Telecommunications Engineering
  • Customer facing experience
  • Experience in the industry is preferred
  • Excellent interpersonal and verbal & written communication skills
  • Strong continuous improvement mindset, strong leadership impact
  • Experience with and SharePoint
  • Demonstrated experience with Knowledge Management & Call Center Management
  • Good administration skills
  • Some experience with a variety of the businesses product programming languages

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