Honeywell International Inc. is a publicly traded, multinational conglomerate currently headquartered in Charlotte, North Carolina, United States. It primarily operates in 4 areas of business— aerospace and building technologies, performance materials & technologies, and safety & productivity solutions.
Field Service Engr I (Graduate Engineer)
Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Validate customer request
Educate customer and field technicians
Write documentation used by field technicians
Ensure Right and Fast Delivery
Bachelor’s degree in Engineering
Previous industry experience
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Good presentation skills