Posted by Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
We are looking for Desktop Support for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers
Desktop Support – United States
Job Description:
Perform customer support tasks
Perform all on-site activities related to installation repair management and maintenance
Track and document the progression of the work
Perform troubleshooting
Identify all issues
Suggest and implement solution
Operate vehicle in a safe manner
Check and update field automation systems and databases
Adhere to company’s given rules and regulations
Team up with colleagues and other team members
Build relationships and trust with customers and clients