Posted by Intel’s Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customers voice and deliver solutions that accelerate their business.
Customer Business Analyst
Job Description:
Building, managing and maintaining key stakeholder relationships with the Intel Field sales account teams and managers, customer purchasing AMP Marketing teams, product supply teams and internal teams in other departments and countries
Driving key collaboration discussions with the customer regarding their demand forecast amp marketing strategies
Investigating and understanding key data indicators to be used in conjunction with collaboration discussions in order to generate an accurate demand forecast which will be used by factories and other teams groups across Intel
Liaising with multiple groups both internally such as marketing logistics product supply and finance and externally the customer and freight carriers which makes the role very dynamic and interactive
Understanding customer sales strategies market conditions and competition trends to help drive accurate demand signal
Understanding customer needs and Intel’s operations and strategies to influence supply decisions
Influencing and adding value by identifying and offering product alternatives when needed
Dealing with conflicting information and managing a high pressured environment
Managing customer supply line to ensure they get the right products at the right time placing tracking orders amp resolving issues
Escalating and crisply communicating customer issues with clear recommendations on actions needed
Communicating and representing customer strategies internally to senior managers
Using data to drive problem resolution
Building trust and respect with co-workers managers and worldwide counterparts buyers peers and direct managers
Improving productivity and process by developing using and sharing best known methods to help others complete assignments
Presenting ideas and opinions in a direct manner
Qualifications
Ideally you will possess a Bachelor’s degree or be about to graduate in a Business related discipline
Fluent in both verbal and written English
Strong customer service focus and good business acumen to drive the business forward
Excellent analytical, organizational, problem solving, influencing, networking and communication skills
Ability to multitask and work in a dynamic and changing environment either independently or in a team
Self-assurance to deal with tough problems situations
Strong communication skills with the ability to adapt style and content appropriately for the audience
Team work
Ability to work well and collaborate with others to achieve high quality results