Posted by Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services.
Full-time opportunities for students & recent graduates: Premier Field Engineer
We are looking for candidates that have the following qualities:
Team Player: driving digital transformation with our customers is a team sport. We need teammates who can stay maniacally focused on our customers’ satisfaction while operating in a highly-collaborative, matrixed global organization.
Growth Mindset: your life is truly about learning-it-all. You approach every new piece of information, knowledge, and competency with insatiable curiosity. Ultimately, you’re open to the ideas of others, where the success of others does not diminish your own.
Resourceful: you have the drive to overcome any obstacle in your work.
Customer Focused: you learn about your customers and their businesses with a beginner’s mind and then bring solutions that meet their needs.
Pure Challenge: demonstrated desire and ability to readily take on complex challenges and work towards solutions to seemingly unsolvable problems.
Passion for Technology: you’re deeply motivated by the incredible opportunity of how technology can inspire and ignite change and renewal.
Responsibilities
Premier Field Engineers provide technical support including product technical training onsite, as well as via telephone & electronic media. They help ensure our customers IT environments are kept optimized and healthy. The focus is to do this in a proactive and consultative manner in order to avoid future issues. This includes guidance on best practices, risk assessments, migrations, and onsite, remote and dedicated support services. Additionally, the PFE role provides Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform, supporting a diverse variety of technical solutions built with Microsoft devices and services.
Our PFEs deliver proactive and reactive onsite, remote, and dedicated services for Microsoft’s Premier customers across the Europe or EMEA, depending on the technology project they support. Also, they provide various services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments. They consult with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution in line with Microsoft best practices.
Qualifications
Pursuing or having maximum 12 months since graduation of a a Bachelor’s or Master’s degree in computer science, computer engineering, IT, electrical engineering, management information systems, or related STEM fields;
Passion for technology and working with customers;
Confidence to manage executive relationships, both internally and with customers, to create business transformation;
Ability to work independently with minimal management supervision and as part of regional/virtual teams;
Excellent communication and presentation skills required; superior customer-service oriented skills are desired;
Available to travel due to customer requirements for onsite services;
English language and local language fluency – Finnish;
Full unrestricted work authorization for Finland.
https://lnkd.in/fWPCzub