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Customer Engineer – Apps & Infrastructure
A Customer Engineer (CE) in GTT is a skilled technical expert who delivers proactive services to help customers plan, implement, maintain, optimize, and educate within their given Solution Area. It is a customer facing advisory role delivering unique value by removing hurdles and accelerating consumption of Azure Services to deliver customer value and outcomes. As a CE in GTT, you will be part of a global team responsible for the delivery of services both remotely and on-site.
Experiences Required – Education, Key Experiences, Knowledge and Skills:
A strong candidate will demonstrate the following experience and skills:
Proven track record in successful consultative/complex technical and deployment projects, architecture, design, implementation, and/or support of highly distributed applications.
Proven track record of building relationships with senior IT and business decision makers.
Ability to solve customer problems through cloud technologies effectively collaborating across organizational and regional boundaries often in ambiguous situations.
Exceptional verbal and written communication skills.
Ability to explain complex topics in ways that can be understood by technical and business decision makers.
Fluency in English is essential. International experience and being able to communicate in multiple languages is an advantage.
Security clearance is also an advantage for candidates.
Knowledge of cloud platforms with deep understanding of On Prem Active Directory and Azure Active Directory.
Technical experience with cloud and hybrid infrastructures, architecture designs, and technology management.
Bachelor’s degree in Computer Science or equivalent.
At least one of the following Microsoft Certifications would be preferred.
Azure Administration Associate
Azure Developer Associate certification
Azure Security Engineer Associate
Prior work experience in a Consulting/Architecture position within an IT Solution Provider and/or services company such as Amazon, VMware, Google, IBM, Oracle is an advantage.