Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
Associate – FX CONFIRMS RET
will join dynamic team within FX Derivatives, responsible for critical aspects of trade confirmation process, from identifying and escalating trade discrepancies to providing key external client support. The role is cross product, covering FX Spots, Forwards, and Options. The role will provide an ambitious candidate with an excellent opportunity to develop detailed knowledge and understanding of all FX products, as well as exposure to the Desk and external Clients.
The main aspect of the role will be to perform Incoming Client Service functions including:
Confirmation of direct trade details with clients
Execution of legally binding trade confirmations within controlled time-frames.
Ensure department is adhering to evolving regulations (CFTC & EMIR) impacting the derivative market.
Handle queries from both desk, counterparts and other internal clients regarding deals.
Escalate breaks to desk, ensure follow up until issue resolved
Deliver quality service to firm focus clients
Outstanding Interpersonal Skills
Ability to communicate to a wide and varied audience
Excellent attention to detail
Strong numerical and analytical background
Ability to deal with stressful situations and high volume
Understands the risk inherent to Operational process
Excellent team player
Client Support Role Experience
FX Derivatives knowledge