Overview

1 Capgemini Multiple Entry Level Opportunities 2026

Capgemini Careers 2026 offers exciting opportunities for graduate freshers and entry-level professionals across IT, Software Development, Engineering, Cloud, AI, Cybersecurity, Digital Transformation, Data Analytics, Consulting, Business Operations, Finance, HR, and many other domains. Join a global team, work on innovative technologies, gain hands-on experience, and build a rewarding career with one of the world’s leading technology and consulting companies.

Capgemini Multiple Entry Level Opportunities 2026

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries.

Non-Voice Customer Support Executive

We are looking for a detail-oriented Non-Voice Customer Support Executive – Webform CSR to manage customer queries and service requests received through webforms and other written support channels. The role requires strong written communication, problem-solving ability, and a customer-first mindset to ensure timely and accurate resolution of customer concerns.

Job Responsibilities:

Handle customer queries, complaints, and service requests received through webforms, email, and other non-voice channels.
Review customer concerns carefully and provide clear, accurate, and professional written responses.
Ensure all tickets and webform requests are acknowledged and resolved within defined turnaround time.
Coordinate with internal teams for issue resolution and follow up until closure.
Maintain accurate records of customer interactions, resolutions, and escalations in the system.
Identify recurring customer issues and highlight trends to the team lead or supervisor.
Follow process guidelines, quality standards, and compliance requirements while handling cases.
Escalate complex or unresolved issues to the appropriate team as per defined process.
Support customer satisfaction by delivering timely and effective service.

Qualifications:

1 to 3 years of experience in non-voice customer support, customer service, or web-based support operations.
Graduate in any discipline; additional certification in customer service is an advantage.
Strong written English communication skills with good grammar and clarity.
Good typing speed and accuracy.
Ability to understand customer concerns and provide appropriate resolutions.
Basic knowledge of CRM tools, ticketing systems, and MS Office applications.
Strong attention to detail and ability to manage multiple cases simultaneously.
Willingness to work in rotational shifts, if required.

Preferred Skills

Ability to draft professional and empathetic written responses.
Strong analytical and problem-solving skills.
Good time management and prioritization ability.
Customer-focused attitude with a process-driven approach.
Ability to work independently as well as in a team environment.
Written communication
Customer issue resolution
Attention to detail
Process adherence
Multitasking
Collaboration

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Trade finance- Associate

Job Description:

Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
Authorize Trade Finance transactions of Letter of credit or Documentary Collections or SBLC or SCF within the agreed timelines & accuracy. .
Coordination with client.
Queue management, work allocation & Tracking of the transactions assigned and completion on time.
Preparation of various MIS & Daily Reporting of the activities/transactions processed.
Managing the Client Relationship.

Qualification:

Graduate in any discipline (Preferable commerce degree holder) with below skill sets:

1. Proficiency in English.

2. Good written and Verbal communication skills.

3. Good typing skills.

4. Hands on knowledge of MS office.

5. Good knowledge of ICC Regulations Like UCP, ISBP, ISP, Incoterms 2020,URR,URC.

6. Good understanding of regulatory requirements Like OFAC, Boycott Language, Trade Finance Red Flag etc.

7. Capability to understand the process documents Like SOP s and Process the Transactions within agreed timelines as defined in SOP or other manuals agreed between Client and Capgemini (following general guidelines set by ICC like UCP 600, ISBP etc as well as Customer specifications as set by Client).

8. CDCS certification is Preferred.

9. 2+ years of experience in Trade Finance Domain.

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Business Analyst

The Junior Business Analyst (AI-Enabled) supports project teams with requirements gathering, analysis, documentation, and stakeholder communication while operating with an AI-first mindset. Following an initial training program focused on requirements gathering and consultative skills, the role involves working with clients to develop, test, and maintain business applications.

Job Responsibilities

Support senior Business Analysts using AI-assisted research, summarization, and analysis
Participate in workshops and meetings, leveraging AI for note capture and insight extraction
Document discussions, decisions, and action items using AI for clarity and consistency
Build relationships with project team members and client stakeholders
Assist in eliciting, documenting, and organizing business and functional requirements using AI-enabled tools
Translate requirements into user stories, use cases, and acceptance criteria

Qualifications:

Bachelor’s degree in Business, Information Systems, Finance, Economics, MIS, or related field
Strong analytical and problem-solving skills
Clear written and verbal communication skills
Ability to learn quickly and work effectively in a team environment
Strong attention to detail and organization
Internship or early experience in business analysis, technology, or consulting preferred
Exposure to Agile or hybrid delivery concepts
Interest in insurance, banking, or financial services domains
Willingness to learn, adopt, and use AI tools responsibly
Foundational requirements analysis capability
Strong stakeholder communication skills
Structured problem-solving ability
AI-first mindset
Collaboration and adaptability

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Junior Technical Support

As a Tier 2 Support Engineer, you will be a critical escalation point for resolving complex technical issues, driving root cause analysis, and ensuring seamless system integrations for retail store users across the business. You will work closely with Engineering and Product teams to deliver long-term, meaningful solutions in a fast-paced and dynamic environment.

Job Responsibilities:

Handling escalated cases from Tier 1 support, diagnosing and resolving complex technical issues across multiple systems and integrations, including enterprise platforms such as ServiceNow
Owning and managing high-severity incidents, ensuring timely response and clear communication in line with Premium Support SLAs
Collaborating with Product and Engineering teams to drive bug fixes, root cause analysis, and long-term service improvements
Identifying opportunities to enhance diagnostic capabilities, increase automation coverage, and optimize support processes through telemetry insights
Mentoring Tier 1 engineers and contributing to training initiatives, ensuring team readiness for new features and evolving technical demands

Qualification:

We are looking for a curious, analytical, and driven professional who thrives in complex technical environments and enjoys solving challenging problems across interconnected systems.

Experience in technical support, Site Reliability Engineering (SRE), or backend/system-level troubleshooting, with at least 1 year in a relevant role
Hands-on experience working with enterprise integration or ticketing platforms such as
ServiceNow, along with exposure to cloud-based environments and debugging practices
Strong analytical and problem-solving skills, with the ability to navigate ambiguous, complex issues effectively and communicate solutions clearly
Proficiency with Microsoft 365 or Google Workspace tools, with familiarity in platforms such as Jira, Splunk, Salesforce, or workflow automation tools being a plus

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IT Support Agent (with Dutch)

Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.

Job Responsibilities:

Support customers in Dutch and English
Handle inquiries via phone, email, and chat
Resolve issues and provide accurate information
Log cases in internal systems

Job Requirement:

Very good knowledge of Dutch and English
Can-do-it and problem-solving attitude
The ability to talk to anyone and cooperate with a team
Basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind

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Capgemini Careers 2026 – Frequently Asked Questions (FAQs)

Who can apply for Capgemini Careers 2026?
Graduates, freshers, entry-level candidates, and experienced professionals with relevant qualifications can apply for eligible positions at Capgemini.

Does Capgemini hire freshers?
Yes. Capgemini regularly recruits fresh graduates for software development, engineering, cloud, AI, cybersecurity, data analytics, consulting, and business operations roles.

What is the selection process at Capgemini?

Online Application
Resume Screening
Online Aptitude/Technical Assessment
Technical Interview
HR Interview
Document Verification
Offer Letter

What is the salary for freshers at Capgemini?
Fresh graduates typically receive an estimated salary ranging from ₹4 LPA to ₹8 LPA, depending on the role, skills, qualifications, and location.

What qualifications are required to apply?
Candidates with B.E./B.Tech, M.E./M.Tech, MCA, BCA, B.Sc, M.Sc, B.Com, M.Com, MBA, and other relevant degrees can apply based on the job requirements.

Does Capgemini provide training for new employees?
Yes. Capgemini offers onboarding programs, technical training, certifications, mentorship, and continuous learning opportunities.

What skills does Capgemini look for?
The company values problem-solving skills, programming knowledge, communication, teamwork, analytical thinking, adaptability, and a willingness to learn.

Does Capgemini offer work-from-home or hybrid jobs?
Yes. Depending on the role and business needs, Capgemini offers on-site, hybrid, and remote work opportunities.

Does Capgemini offer internships?
Yes. Internship opportunities are available for eligible students and graduates, depending on business requirements.

How to apply & Application Link:

Take the next step in your testing career—come meet us and explore exciting growth opportunities!
Interested candidates are encouraged to apply-

Candidates can apply through the official company careers website, complete the registration and submit the application before the deadline by clicking blow link

Non-Voice Customer Support Executive

For more details to apply, Click here!

Trade finance- Associate

For more details to apply, Click here!

Business Analyst

For more details to apply, Click here!

Junior Technical Support

For more details to apply, Click here!

IT Support Agent (with Dutch)

For more details to apply, Click here!