Posted by Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.
Systems Analyst
Job Description:
The Oracle Talent Advisory System Analysts will have a primary focus on Taleo and Oracle Cloud Recruiting for the following (but not limited to):
Testing:
All TA systems, integrations, end to end, and regression testing efforts
Capturing and reviewing TA systems requirements
Assisting in the preparation of test cases / scenarios
Documenting and evaluating testing results and defects, track and manage defects with HRIS and OAL
Training:
Creates and conducts TA Systems training programs
Provides 1:1 coaching / training for end users who need more personalized attention
Attends various project team meetings responsible for developing new products or planning upgrades to existing TA systems
Support:
Develops in-depth / SME level understanding of all TA Systems
Provides first line support to TA related to TA Systems
Works with TA to research issues raised by TA end users
Creates support tickets as necessary based on issues brought up by TA
Monitors and manages the support ticket to resolution (escalating as necessary)
System Adoption and Enablement:
As a SME, is constantly monitoring new features / updates to all TA systems
Constantly monitors the TA end user usage of all current system features and functionalities to determine areas of opportunity to focus on (for training opportunities)
Evaluates trends in issues to determine if these are areas for deeper dives on system training, enhancements, or potential system bug identification
Experience with the following systems is preferred, but not required:
Taleo Enterprise
Oracle Recruiting Cloud