Posted by Reliance Jio IT and Systems team is responsible for design, development, testing, integrating & implementation of platforms (software solutions) and business automation for S&D, Customer On-boarding, Bill & Pay, Network Management and Enterprise functions (HR, Finance & SCM) for Jio. Also responsible to provide L3 support for stable operations of the platform at desired scale supporting millions of customer acquisitions per day.
Quality Analyst
Job Description:
The purpose of the Customer Service Advisor is to satisfy customer
requests and to increase, develop and retain customer base through
relationship building and exceptional service
Education : Undergraduate/ Graduate
Experience : Minimum 1 Year – Maximum 4 Years
Skills & Competencies :
1. Technical Expertise
2. Oral and Written Communication
3. Customer Service Orientation