Shell is a global group of energy and petrochemical companies, active across more than 80 countries, employing 90,000 people. The Centre delivers world-class operational excellence to the business through shared operations and services that include Human Resource, Information Technology, Finance, Customer Services, Order to Delivery and Contracting & Procurement.
Delivery Fulfilment Analyst
Comply with Health, Safety, Security, and Environment (HSSE) policies and guidelines set by the company.
Ensure timely compliance with all Mandatory Training and other Business Requirements.
Collaborate and work with internal and external customers in order to deliver organizational targets.
Support and participate in Continuous Improvement activities that aim to improve HSSE, service-, and cost- effectiveness and efficiency.
Ensure all truck movement transactions are recorded in GSAP without errors, incorporating all amendments and corrections before invoicing.
Monitor, analyze, and investigate all customer disputes/inquiries and process any necessary adjustments using required systems, i.e. SAP-CRM and GSAP.
Investigate all inconsistent transactions to ensure that the right quantity is invoiced to the right customer.
Manage day-to-day business interfaces with business partners in OTC, Finance Operations, Supply, Distribution, Retail and B2B.
Work experience: Preferably minimum 1-2 years of work experience in Logistics, Petroleum and Manufacturing Planning industries.
Fresh graduate can be considered.
Technical skills: Proficient in Excel and other Microsoft Office tools. Experience with SAP is preferred.
Communication skills: Proficiency in the English and Thai language, both oral and written, is required.
Soft skills required: Attention to detail, analytical approach to problems, ability to collaborate and work in a team.
Work hours: Must be willing to work flexible shifts (mid or night). Must be willing to render overtime especially during month-end.