Tata Consultancy Services TCS is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide.
TCS virtual interview drive for Operation Support for Mumbai !
Support Executive / Operation Support
Experience Range:– 2-6 Years
Handling calls, mails and raising Tickets for requests on issues.
Doing first level troubleshooting if possible.
Routing tickets to the respective resolver groups.
Candidate should have any graduation
TCS Virtual drive for Service help desk for Chennai location!
Service help desk / IT Helpdesk
IT IS Service Desk, Incident Management, Communication.
Knowledge Management, Customer Service Orientation.
TCS virtual interview drive for L1Support & Java Full Stack for Bangalore !
1. Handling calls, mails and raising Tickets for requests on issues.
2. Doing first level troubleshooting if possible.
3. Routing tickets to the respective resolver groups.
TCS virtual interview drive for Dot Net Support with Azure & Mainframe for Hyderabad
Resolve Incidents and Service Request within the SLA which are escalated from L1 and L2 teams
Monitor Batch Jobs and Analytics reports
Perform Daily Application Monitoring and take appropriate actions for any issue resolution