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Paytm is conducting walkin interview for freshers and looking forward to hiring professionals for their customer support and operations team
Requirement:
Fluency in written & verbal English is a must
Should be willing to coordinate with customers over the phone/email and involve in calling-related activities
Should be willing to work 6 days and in Night Shifts.
Should be okay with roster week offs
Qualification – Any Graduate/Post-Graduate.
Willing to work in rotational shifts & 6 days a week
Knowledge of MS Office is an added advantage
Male Candidates Preferred
Job Description:
Provide solution to customer queries via email or calls.
Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction,
schedule adherence and employee satisfaction/ development.
Enhance the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus
on improving customer satisfaction, communication skills and technical ability.
Operational responsibility re/ managing the incoming volume / queue to meet KPIs and taking appropriate actions
Important Notes:
Please carry two updated copies of your resume.
Candidate should not have any BACK LOGS
Must have aadhar card.
Comfortable for working 6 days a week and with rotational shifts
Candidates who have given interview in last three months are not eligible to apply again!
Required Candidate profile
Must be a Graduate
Should be willing to work for 6 days a week
Should be comfortable with rotational shifts
Male candidates preferred
Walkin Details:
Walkin Date and Time: 10th July to 12th July 2019 from 10 AM – 1 PM
Walkin Venue: F-1 , Paytm Office, Sector 6 ,Nearest Metro Station – Noida Sector 15
Contact Person – Sheetal (HR)
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