Posted by Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro from July 2020.
Associate – Kolkata
Job Description:
Consistently exceed productivity and quality standards
Should adhere to the company policies
Should be able to provide updates/best practice sharing to the team
You must be able write 30 to 35 words per minute using a computer keyboard
Ability to prioritize tasks appropriately and recognize when issues need escalation
Time management skills
Generating leads & follow up with the customers whenever required
Act as First point of contact for customers seeking help with product or technical issues
Provide a WOW customer experience through your problem solving ability
Should be Flexible to work from office and rotational shifts
Should be okay with UK, Australian shifts
Qualifications:
Undergraduates/ Graduate / Post Graduate
Flexibility & adaptability to changes.
Excellent keyboard skills / computer skills is a must
Flexible with rotational shifts
Team Player
Attention to detail
Highly self-motivated to achieve high standards in both quantity and quality
Need to have comprehension skill
Need to have interpretation and writing skills
You must be able to speak in English fluently, with good command over the language (Grammar, Vocabulary & Articulation)
Good listening skills & Ability to analyze an solve customer queries
Good in using MS Excel, Internet and Intranet Resources
Need to have good verbal and comprehension skills
Should have good typing speed