Microsoft Virtual Careers Opportunities for Technical Support Engineers | 0 - 4+ yrs

Microsoft Virtual Careers Opportunities for Technical Support Engineers | 0 – 4+ yrs

Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. Microsoft’s best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, and the Edge web browser.

Microsoft Virtual Careers Opportunities for Graduate Entry Level role in various domain such as technology, Engineering, Digital, Cyber Security, Customer services, Business Operation, HR, Legal, logistics and operation, supply chain, AI and many more areas at London, United Kingdom Paris, France Herzliya, Tel Aviv, Israel Amman, Jordan Lisbon, Portugal Bucharest, Romania, Cairo, Egypt

If you are a strong engineer, passionate about cloud technologies, eager to work in a fast-paced startup environment, with good cross-team collaboration skills, then this is the position for you. You will be able to influence and collaborate with teams within and outside Microsoft, to build end-to-end scenarios and value-driven products for customers.

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!

Virtual Careers Opportunities for Graduate Entry Level 

Location: London, United Kingdom Paris, France Herzliya, Tel Aviv, Israel Amman, Jordan Lisbon, Portugal Bucharest, Romania, Cairo, Egypt

Experience: 0 – 4 + yrs

Technical Support Engineer – Compliance

Job number – 1703338

Job Description:

In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Our customers are facing new and complex challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so. Our newest CSS organization – Security, Compliance, Identity and Management (SCIM) – was created to further enable our commitment to our company’s collective Security strategy and our ability to handle these critical customer needs from start to finish.

  • Customer Service and Support,
  • As part of the Compliance (#CyberDefender)

Job Requirement:

You have a passion for learning new technologies, collaborating with other experts to find solutions, having complete customer obsession, continuously optimizing and improving the customer support experience, and having fun.

Besides that, we would also like you to have the following technical skills and knowledge:

Managing and troubleshooting experience in at least one major M365/O365 application (Exchange Online and/or SharePoint Online)
Knowledge and experience in some of the Microsoft 365 Security and Compliance features: (Azure Active Directory Premium, Cloud App Security, Azure Information Protection, DLP (Data Loss Prevention), Data Retention & Classification, Auditing)
PowerShell administration skills
Azure AD administration experience
eDiscovery

Qualification:

3+ years technical support, technical consulting experience, or information technology experience

OR

Bachelor’s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience

This role is flexible in that you can work up to 100% from home.

For more details to apply, Click here!

Technical Support Engineer – Compliance

Job number : 1703334

Job Responsibilities

Response and Resolution

You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices

Readiness

• You participate in communities with peer delivery roles.
• You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.

Product/Process Improvement

• You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements

Qualifications

You have a passion for learning new technologies, collaborating with other experts to find solutions, having complete customer obsession, continuously optimizing and improving the customer support experience, and having fun.

Besides that, we would also like you to have the following technical skills and knowledge:

Managing and troubleshooting experience in at least one major M365/O365 application (Exchange Online and/or SharePoint Online)
Knowledge and experience in some of the Microsoft 365 Security and Compliance features: (Azure Active Directory Premium, Cloud App Security, Azure Information Protection, DLP (Data Loss Prevention), Data Retention & Classification, Auditing)
PowerShell administration skills
Azure AD administration experience
eDiscovery

Qualification:

3+ years technical support, technical consulting experience, or information technology experience OR Bachelor’s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience

This role is flexible in that you can work up to 100% from home.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

For more details to apply, Click here!

Software Engineer II – India

Job number : 1703578

Job Responsibilities

Design and development of distributed software services, automation tools and frameworks for accelerating new cloud build out and operations.
Evangelizing best engineering practices and processes within and across teams.
Conduct code reviews, write unit tests, and resolve software defects.
Create technical documentation and integrate software components.
Work with teams to design scalable solutions and contribute to feature development.

Qualifications

Bachelor’s Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience.
2+ years of experience with distributed systems and building cloud services.

Other Qualifications:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred:

Bachelor’s Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

OR Master’s Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

OR equivalent experience.
Experience with creating and operating distributed services in Azure/AWS/GCP and/or competitive offerings – including packaging and deployment,
AND  Microsoft .NET technologies (C# and .NET Framework) and/or competitive offerings
AND inter-service communication including authentication (e.g., certificate), metadata file format (e.g., XML, JSON) and API development (e.g., REST, gRPC).
Communication and collaboration skills with ability to develop partnerships.

For more details to apply, Click here!