Overview

Infosys Careers Opportunities for Graduate Entry Level 2026

Infosys BPM India is hiring entry-level graduates for the position of Process Specialist in its Financial Processes domain at PAN India locations

Infosys Careers Opportunities for Graduate Entry Level 2026

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

Job Overview:

Company Name	Infosys
Job Role	Analyst / Associate
Experience	1 – 5 yrs
Qualification	Any Graduate
Mode of Hiring	Online
Salary	As per Norms
Job Location	PAN India
Employment Type	Full Time

Job Summary:

The Dispute Resolution Analyst is responsible for reviewing, analyzing, and resolving first-level disputes related to multiple reason codes and card brands. This role involves handling merchant responses, validating documentation, and ensuring compliance with card network regulations and internal policies.

Infosys BPM is hiring for Process Specialist (Chargeback, Master Card, VISA) for Bangalore Location.

Job Description:

Job Location: Bengaluru
Qualification: Any Graduate (Full Time)
Experience: 1- 4 Years
Notice Period: Immediate to 30 Days
Shift: Flexible with shifts including Night Shifts/ US Shifts
Work From Office is mandatory (5 Days)
Job Level: 2A/ 3A
Designation: Senior Process Executive/ Process Specialist
Mandatory Skills: Chargeback, Master Card, VISA, Arbitration, Pre-Arbitration experience with US & UK Banking.

Job Responsibilities:

1. Dispute Handling:
Review and analyze first-level disputes across various reason codes and card brands.
Ensure timely and accurate resolution of disputes in accordance with card network rules and internal guidelines.

2. Merchant Interaction:
Receive and review merchant responses for disputed transactions.
Attach relevant documentation to cases as required for resolution.

3. Documentation & Compliance:
Maintain accurate records of dispute cases and supporting documents.
Ensure compliance with regulatory and card brand requirements.

4.Process Adherence:
Follow daily work instructions and adapt to newly introduced assignments.
Escalate complex cases or exceptions to higher-level teams as per defined procedures.

Qualifications:

Strong analytical and problem-solving skills.
Knowledge of card brand dispute processes and reason codes.
Attention to detail and ability to work with documentation.
Good communication skills for interacting with merchants and internal teams.
Ability to follow structured workflows and adapt to new processes.

Preferred Experience:

Prior experience in dispute resolution, chargeback handling, or merchant services.
Familiarity with card network rules (Visa, Mastercard, etc.).

Salary:

The salary ranges for this position given by as per company norm, The exact pay will depend on the candidate’s skills, experience, qualifications, location, and applicable employment laws.

Selection Process :

Online Application
Resume Shortlisting
Online Assessment
Technical Interview
Behavioral / HR Interview
Offer & Onboarding

How to Apply:

Interested candidates please share your updated resume and below details to anguluri.pravallika@infosys.com

Details:

Name:
Contact Number:
Email I’d:
DOB:
Total Years of Exp:
Relevant Years of Exp:
Current/ Previous Company Name:
Notice Period:
Current Location:
Preferred Location:
Current CTC:
Expected CTC:
Flexible for Night Shifts:
Graduation:
Post-Graduation (If applicable):

For more details to apply, Click here!

Infosys SHL Test Assessment for Registration Walk-In Drive 2026

FAQ:

What are the eligibility criteria?

Graduation with minimum 60% in academics (10th, 12th, and graduation).
No backlogs at the time of application.
Good communication skills are usually required

What is the location of the job?

Various locations across India depending on business needs.

6. What is the salary package?

Typically, INR 3–4 LPA (approx.) for entry-level positions, with possible performance-based incentives.

7. Is training provided?

Yes, paid training is provided by Infosys BPM to familiarize candidates with company processes, tools, and client requirements.

Disclaimer:

CareerForFreshers.com is an independent job information platform and is not affiliated with any other company mentioned on this website. All job details provided are collected from official company websites, career pages, and publicly available sources. We do not guarantee recruitment, selection, or job offers.

Applicants are advised to verify all job details, eligibility criteria, and application processes directly on the official company website before applying. CareerForFreshers.com does not charge any fees for job information or job applications and is not responsible for any loss or damage arising from reliance on the information provided on this website.