Posted by Accenture Cloud First is a new, multi-service group that brings together the full power and breadth of Accenture’s industry and technology capabilities, ecosystem partnerships, offers a full spectrum of cloud services to help maximize the benefits of cloud.
IT Asset Management Analyst
Job Description:
Fulfill software/hardware requests including obtaining quotes, placing orders, verifying and submitting invoices for payment
Ensure integrity of the Software Entitlements in ServiceNow and manually tracking in Excel
Manage Incidents and Requests in ServiceNow
Working closely with the client and the vendors to ensure fulfillment of requests and manage relationships
Professional Skills Qualifications:
Looking for someone with good organizational and tracking skills
Looking for someone who can multi-task and is good under pressure
Looking for someone who is eager to learn and enjoys a challenge
Looking for someone who has good client service skills
Proven success in contributing to a team-oriented environment.
Proven ability to work creatively in a problem-solving environment.
Desire to work in an information systems environment.
Demonstrated teamwork and collaboration in professional setting; either military or civilian.
1-2 years experience using a Service Management tool for Requests and Incidents
1-2 years experience of software purchasing including obtaining quotes, submitting orders, receipt of orders and license keys, receiving invoices and processing invoices to accounts payable for payments.
1-2 years experience allocating software to users tracking the software entitlements