At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries.
This role will support the Associates in Critical Need Trust (ACNT), a public charity created in 2001, that provides grants to U.S. associates experiencing economic hardship as a result of an unforeseen crisis.
- Approves grants within established guidelines by reviewing applications; gathering information to resolve incomplete or inaccurate applications; recommending solution for exceptions; and escalating exceptions that need next level approval; and initiating check requests.
- Provide excellent customer service to Walmart, Walmart Foundation and Associates in Critical Need Trust (ACNT) internal and external customers by responding to grant and process questions; resolving issues; and escalating issues to management with recommended solutions.
- Demonstrates strong written and verbal communication skills; able to effectively multi-task and operate with a sense of urgency to complete tasks; must execute the role with a high degree of confidentiality and respect for the individual.
- Complies with company policies, procedures, and standards of ethics and integrity and applies these in executing business processes and practices.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Associate’s degree business related field OR 1 year experience in store operations, data entry and analysis, call center operations or business-related area.
1 year experience working non-profit organization
1 year experience with financial, reporting, or systems analytics.
1 year experience providing customer service.
This is an 8 week assignment with possibility of time extension.