Posted by Overview
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers.
Off Campus Drive at Amdocs, Careers at Amdocs, Amdocs Jobs and Careers Opportunities for Graduate Entry Level Fresher role, Amdocs Jobs Vacancies for Entry Level role, Amdocs Recruitment 2026, Amdocs Jobs Openings in global locations
Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.
Discover opportunities that exceed your expectations
Amdocs Entry Level Careers 2026
Technical & Business Operations Agent- BPO (1-4 Yr)
Serve as first point of contact for incidents and service requests from end-users
Handle inbound/outbound voice calls professionally and efficiently.
Address customer queries, complaints, and requests with empathy and clarity.
Maintain accurate records of customer interactions and transactions.
Follow communication scripts and guidelines as provided.
Escalate unresolved issues to the appropriate internal teams.
Meet performance targets including call quality, resolution time, and customer satisfaction.
Stay updated on product/service knowledge and process changes.
Adhere to company policies, compliance standards, and data privacy norms.
Qualifications:
Minimum qualification: Graduate in any discipline.
1–3 years of experience in a voice process (BPO/KPO/Customer Service preferred).
Excellent verbal communication skills in English (and regional languages if applicable).
Strong listening skills and ability to handle pressure.
Basic computer proficiency (CRM tools, MS Office).
Willingness to work in rotational shifts and weekends if required.
Shift Timings -5pm to 2am, 8pm to 5am, 1:30am to 10:30am.
Preferred Attributes:
Prior experience in international/domestic voice processes.
Ability to multitask and manage time effectively.
Positive attitude and team-oriented mindset.
For more details to apply, Click here!
Software Support Engineer (Graduate Opportunity)
Kickstart your career by providing best-in-class technical support to global customers while learning to manage and resolve complex technical challenges.
Job Requirement:
As a Graduate Software Support Engineer, you will:
Learn to configure and apply proactive monitoring tools to anticipate and resolve issues.
Assist in reviewing performance and service quality reports and suggest improvements.
Respond to system alerts and collaborate with internal teams to ensure smooth operations.
Support the creation and distribution of reports for system performance.
Gain hands-on experience in designing, testing, and implementing software change requests.
Act as a trusted point of contact for customer inquiries, ensuring timely and professional responses.
Qualification:
A degree in Computer Science, IT, or a related field.
Basic knowledge of SQL and database technologies (Oracle is a plus).
Familiarity with Linux environments.
Strong analytical and problem-solving skills.
Good communication skills and fluency in English
.A collaborative mindset and eagerness to learn.
For more details to apply, Click here!
Finance Operations Professional (Fixed Term)
Job Description:
• Have the opportunity to drive the accountability of all actions related to supplier, employee, customer, and change/update requests as well as take action and follow-up on all matters related to supplier setup.
• Process new supplier set ups, and proceed with updates to existing suppliers.
• Understand each required supplier details and complete the data accordingly.
• Maintain the Supplier Portal and approve supplier requests based on the documentation provided.
• Ensure all required documentation (as per country’s policy) exist and is correctly attached to the supplier profile.
• Ensure that standard operating procedures and policy documents are followed in order to achieve compliance with processes and adherence to the Amdocs code of ethics.
• Have a chance to work with internal stakeholders on cases that are unresolved or open and takes action to bring them to closure.
• Support partners in the understanding and completion of process activities.
• Give and support system UAT managers and provide feedback on needed improvements.
• Have the ability to run reports to monitor suppliers’ data, report to management and track the team’s performance.
This is a fixed term role (6 months).
Qualification:
• Bachelor of Business, Management, Economics, Accounting or similar – Graduate Degree – Minimum
• Minimum 2 years of Finance experience
• Should have worked within Accounts Payable, Reconciliation, General Ledger, or Travel Reimbursement department
• ERP experience (SAP) will be considered as an advantage
• Excellent knowledge of MS Office (Excel, Powerpoint)
For more details to apply, Click here!